![]() Phone support is only available Dropbox team account users during local business hours. ![]() Sign in to your admin account and visit /support to find out how to contact phone support. Get a Dropbox free account Sign up for 2 GB of storage, and start accessing and sharing photos, documents, and other files from any device. If you’re not sure what plan you have, learn how to find out what Dropbox plan you have. Learn more about looking up Dropbox credit card charges. Originally Answered: Why did Dropbox decide to go with a free plan versus a limited time trial I dont really like trials as a consumer: no one likes. Zero-knowledge encryption isn’t an option with Dropbox. If you have a Dropbox charge on your billing statement, but you don’t remember which email account you signed up with, you can look it up using this transaction ID tool. Nearly all Dropbox Business plans come with a 30-day free trial, although the standard plan for individuals isn’t the best value. ![]() Your bank could have automatically transferred payments to your new card. Letting the credit card you were using to pay for Dropbox expire doesn’t cancel your Dropbox plan or necessarily stop you from getting charged. Cancel a Dropbox trial Plans, Cancellations & refunds, Accounts & billing, Cancellations, downgrades, and refunds Learn how to cancel a Dropbox free trial before it ends so you won’t be charged a subscription fee.Deleting the Dropbox app from your computer or phone doesn’t cancel your Dropbox plan or delete your Dropbox account.
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